We check the backing, the underpad and the tack strip, not only the pile you can see from standing height.
A closet floor, a square under furniture that never moves, or an offcut from the original install. You see where it comes from first.
Anything saturated is lifted and replaced. A patch laid over ruined underpad works loose within months.
Digging along a wall pulls carpet off the tack strip, so the floor is pulled back tight while we are there.
Pile direction is what gives a bad patch away. We cut the donor piece so the tufts lean the same way as the floor around it, bond the join from underneath with heat tape rather than a bead of glue, and weight the repair flat before the furniture goes back. In a cut pile the result is hard to find; in a loop the join follows a single row, so the eye has nothing to catch on.
A dog that digs at a bedroom door and a cat that has worked the same corner for two winters leave very different damage, and both are usually fixable without relaying the room. The repair is a cut, a donor piece and a new length of seam tape, plus whatever is underneath, which is the part most people forget about.
Urine passes through the carpet and sits in the underpad, which is where the smell lives, so we replace the underpad across the whole affected area rather than under the patch alone and look at the subfloor while it is open. Digging along a wall also drags carpet off the tack strip, so that area is re-seated and power-stretched at the same time rather than left for later.
Repairs are flat-priced by fault rather than by the square foot, and two faults in one room cost less together than as two separate call-outs. Call (289) 204-6246 and describe what the animal got at, and we will tell you whether a patch, a re-stretch, or both, is the honest answer.
Yes. Once the backing has gone the pile has nothing holding it, so we cut a clean square back to sound carpet, fit a donor piece and bond it onto fresh seam tape underneath.
Not when the underpad across the whole affected area is replaced rather than patched. The odour holds in the underpad and in the subfloor below it, which is why we lift both and look at the boards before the new piece goes down.
We take the donor piece from a closet floor or from under a piece of furniture that stays put, then fill that hidden spot with the closest remnant we can find. The floor you look at stays matched.
Nearly always. Pet and water damage repairs in this market are flat-priced at roughly $200 to $450 before HST, while a new floor is priced by the square foot across the whole room.
No. We install, repair and stretch carpet. Cleaning is a separate trade, and we will tell you when a floor needs that before a repair is worth doing.
Pet damage lands in predictable places: the carpet edge at a doorway, the corner beside a stair landing, the strip in front of the window where the dog watches the street.
The tack strip along a damaged edge is usually loose by the time we see it, so it gets replaced with the patch rather than after it.
A closet floor, the carpet under a sofa that never moves, or a leftover offcut are the usual sources for a donor piece that matches the pile.
A remnant from a different dye lot is close, but never identical, so any offcuts left over from the original install are worth holding onto.